Returns & Exchanges

At telesinstore, we want you to be completely satisfied with your electronics purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your account or use our guest portal to submit a return request with your order number and reason for return.

2

Prepare the Package

Securely pack the item in its original packaging, ensuring all accessories, manuals, and protective films are included to qualify for a full refund.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our technicians inspect the device, we will process your refund to the original payment method or ship your replacement within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing